Voicify, the leading conversational and voice experience platform, today announced an integration and connector with Yext, the leading digital knowledge management platform. The integration, which is now available via the Voicify/Yext Integration app listed in the Yext App Directory, enables brands to utilize their Yext data to power customized, branded responses to user inquiries through leading voice assistants like Google Assistant, Amazon Alexa & Microsoft Cortana as well as common chatbots like Facebook Messenger, Twitter, Slack and many others.
"Voicify is excited to support Yext's location information offering and offer Yext's vast customer base immediate distribution through Voicify," said Nick Laidlaw, CTO of Voicify. He added, "Voice experiences need to be able to pull information quickly and dynamically. The partnership between Voicify and Yext allows customers to initiate a true voice experience to inquiries coming through Google Assistant, Amazon Alexa, Microsoft Cortana and a suite of chatbots, powered by Voicify."
"Voice search is continuing to gain steam as consumers ask more complex questions about businesses via voice assistants. It's vital that organizations control the answers their customers see across all these platforms," added Marc Ferrentino, Chief Strategy Officer of Yext. "Our partnership with Voicify will help businesses provide custom responses with verified answers in the conversational interfaces we all use every day."
The integration allows Yext users to activate conversational marketing customer experience by leveraging existing Yext content as responses to user inquiries coming through Google Assistant, Amazon Alexa, Microsoft Cortana and a suite of chatbots, powered by Voicify.
Voicify is the market leader in voice experience management software that combines voice optimized content management, cross-platform deployment, and voice-specific customer insights.
The Voicify Voice Experience Platform™ enables marketers to connect with their customers by creating highly engaging and personalized voice experiences that are automatically deployed to a broad array of voice platforms such as voice assistants (Amazon Alexa, Google Assistant and Microsoft Cortana), chatbots and other services. The platform enables non-technical users to deploy feature-rich voice applications quickly and efficiently while offering the flexibility of unlimited customization.
Once brands have built and deployed a voice application on the Voicify Platform, brand authors can administer voice content within the Voicify Voice Content Management System™. The Voice Content Management System™ offers an intuitive interface that allows non-technical personnel to create, modify, and remove content for a voice application. This allows brands to create and maintain voice experiences that are more dynamic and engaging.
Voicify was quickly added to the 2019 Martech 5000, an ongoing index of top enterprise marketing technology solutions. To learn more about Voicify or to schedule a demo of the Voicify Experience Management System please visit www.voicify.com.